Terms of Service
Last updated: July 13, 2026
1. Who we are and what these terms cover
VideoPronto is a service operated by [COMPANY LEGAL NAME], a company organized under the laws of [STATE] ("VideoPronto," "we," "us," or "our"). VideoPronto lets you type a prompt and receive a finished marketing video, create an AI "avatar double" of yourself from photos and voice recordings, and research competitor advertising. These Terms of Service (the "Terms") are a binding agreement between you and us covering your use of videopronto.com and every feature of the service (together, the "Service").
By creating an account or using the Service you agree to these Terms, to our Privacy Policy, to our Biometric Data Consent Policy (if you create an avatar double), and to our Refund & Credit Policy. If you do not agree, do not use the Service.
2. Your account
You must be at least 18 years old to use the Service. You are responsible for keeping your login credentials confidential and for all activity that happens under your account. Tell us immediately if you believe your account has been compromised. If you use the Service on behalf of a business, you confirm you have authority to bind that business to these Terms, and "you" means the business.
3. Credits and payment
Most video generation on VideoPronto is paid for with credits. Credits are purchased in packs, are consumed when you render videos or run research, and are governed by our Refund & Credit Policy. In short:
- Failed renders are refunded automatically. If a render fails on our side, the credits it consumed are returned to your balance without you needing to ask.
- Purchased credits are refundable for 30 days after purchase, to the extent they are unused. After 30 days, purchased credits are non-refundable except where applicable law requires otherwise.
- Credits have no cash value, are not transferable, and expire if your account is terminated for a violation of these Terms.
Prices are shown before you buy. We may change pricing prospectively; changes never affect credits you already purchased.
4. Content ownership — yours and ours
4.1 You own your outputs
As between you and VideoPronto, you own the videos, images, scripts, and other outputs the Service generates for you ("Outputs"), to the fullest extent permitted by applicable law, once any credits due for their generation have been paid. You may use Outputs commercially — in ads, on social media, on your website, anywhere — with no attribution required. You should be aware that the legal status of AI-generated works varies by jurisdiction, and that similar or identical outputs may be independently generated for other users; we cannot guarantee uniqueness or copyrightability of any Output.
4.2 You own your inputs
You retain all rights to the prompts, brand assets, photos, voice recordings, and other material you upload ("Inputs"). You grant us a limited, non-exclusive license to process your Inputs solely to operate the Service — for example, sending your prompt to a video model or your voice recording to a voice-cloning provider — and, where you have created an avatar double, as further described in the Biometric Data Consent Policy.
4.3 Your responsibilities for Inputs and Outputs
You confirm that:
- You have all rights needed to upload your Inputs (including permission from any person who appears in them);
- You will only create an avatar double of yourself, or of another person who has given you documented, explicit consent;
- You are responsible for how you use Outputs, including compliance with advertising laws, platform policies, disclosure requirements for synthetic media, and intellectual-property rights of third parties.
4.4 Our right to refuse
We retain the right to refuse to generate, and to remove, content that violates Section 5 (Acceptable Use), and to suspend or terminate accounts engaged in abusive use. This right exists to protect other users, the public, and the Service, and does not obligate us to monitor all content.
5. Acceptable use
You agree not to use the Service to create or distribute content that:
- Impersonates a real person without their documented consent — including creating an avatar double of someone else;
- Is deceptive, fraudulent, or intended to mislead (including undisclosed deepfakes, fake endorsements, or scam advertising);
- Is unlawful, defamatory, harassing, hateful, or sexually explicit, or that exploits minors in any way;
- Infringes any third party's copyright, trademark, publicity, or privacy rights;
- Violates advertising or telemarketing law (including TCPA and FTC endorsement rules) or the policies of the platform where the content will run.
You also agree not to probe, overload, or reverse-engineer the Service, resell it without a written agreement, or use automated means to scrape it. We may investigate suspected violations and cooperate with law enforcement where legally required.
6. Third-party services
The Service is built on third-party AI and infrastructure providers (described in our Privacy Policy), including video-generation, voice, research, and language-model providers. Their availability affects ours; we are not liable for outages or changes at those providers, though our failed-render refund policy applies regardless of whose side a failure occurs on.
7. Disclaimers
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-generated content can be inaccurate or unexpected; you are responsible for reviewing every Output before you publish it.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIDEOPRONTO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $100. Some jurisdictions do not allow these limitations, so they may not fully apply to you.
9. Indemnity
You will defend and indemnify us against claims arising from your Inputs, your use of Outputs, or your violation of these Terms — including any claim that you created an avatar of a person without the consent required by law and by these Terms.
10. Termination
You may close your account at any time from your account settings; closing your account triggers the deletion timelines in our Privacy Policy and Biometric Data Consent Policy. We may suspend or terminate your access for a material violation of these Terms. If we terminate your account without cause, we will refund the unused purchased credits on your balance.
11. Changes to these Terms
We may update these Terms. For material changes we will give you at least 14 days' notice by email or in-app notice before the change takes effect. Your continued use after the effective date constitutes acceptance.
12. Governing law and disputes
These Terms are governed by the laws of [STATE], without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in [STATE], and both parties consent to their jurisdiction. [COUNSEL: confirm venue and consider an arbitration clause with small-claims and opt-out carve-outs.]
13. Contact
Questions about these Terms: [email protected], or by mail at [COMPANY LEGAL NAME], [REGISTERED ADDRESS].